Dial-A-Ride is ADA complementary paratransit service for persons who are not able to utilize the fixed route city bus system due to a disability. Eligible riders may schedule rides within the city limits of Grand Forks, ND and East Grand Forks, MN for $3.00 per trip.
Dial-A-Ride service is available during the same operating hours as the fixed route city buses: 6:00 a.m. to 10:00 p.m. Monday-Friday and 8:00 a.m. to 10:00 p.m. Saturdays.
Dial-A-Ride does not operate like a taxi service. The following are required:
- Call to schedule your destination and return trips at least one day in advance.
- Notify them at least two hours in advance if you wish to cancel your trip.
- Limit your carry-on items to the equivalent of one armload or two grocery bags.
Passengers will be picked up as close to their scheduled time as possible, and the vehicle will be shared with other passengers. Keep in mind that Dial-A-Ride trips may take a comparable amount of time as they would on a fixed route city bus.